Not for viewing live services, past services and devotionals, events, and contacting the church staff. The app needs a login for:

• Check-ins
• Event registrations
• Viewing past giving
• Receiving messages
• Receiving important notifications

The app saves your login credentials, so you will need to login only once unless you explicitly logout when in the app. A “Welcome” with your first name will be shown in the menu if you are logged in.

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Use either your email address or phone number as the user name to login. When you click ‘Next‘, you can either have a 4 digit code texted or emailed to you. Type in this code when prompted and you will be logged into the app. If your email address or phone number are not in our NLC database you will not be able to login. Please email office@nlcwoodbury.org to be added to the NLC database.

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Ministry Brands® is the author of our NLC custom mobile app. While NLC organizes and provides the data for the app, all of that data is stored in our NLC database which is secured by Ministry Brands® and their affiliates. Their privacy policy can be found here. All app content and data is encrypted and securely transfered between the app and our database.

For Apple IOS (iPhones & iPads) users, more can be found here regarding the details about both the security and privacy of your data. It’s here for Android users.

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No. The NLC mobile app contains everything necessary to stay connected at New Life Church. Previously, the F1Go app was used as a communication tool, but the NLC mobile app is easier to use and has more features than the F1Go app.

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In the ‘Media‘ menu, if the topmost video is dated for the current Sunday and the service is ongoing, it is the live service. All of our services are stored on YouTube®, so when you click on the play button, you will be redirected to YouTube®.

• If the service has not yet started, nothing will be shown.
• If the service is currently live, you will see the ‘LIVE‘ indicator on the bottom of the YouTube® screen, and you are watching the live service.
• If the service has ended, you will see the recorded version.

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Either through the ‘Event‘ or ‘Calendar‘ menu selection. Find and click on the event in either menu location.

• If the event requires registration and registration is still active, there will be an active ‘Submit‘ or ‘Register‘ button.
• If there is a form, fill it out.
• If the ‘Submit‘ or ‘Register‘ button is inactive, the event registration is closed.
• If there is no form and no button, the event is open to everyone.
• If the event also requires a payment, select the appropriate method (credit card, debit card, or bank account) and fill in the required information. Your information is secure and private.
• Click the ‘Submit‘ or ‘Register‘ button at the end of the form to complete the registration. You will receive an email after the registration and any payment is successful.

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Check-in is only active or possible when the ‘Check-in‘ menu item has a little blue dot next to the ‘Check-in‘ menu text. If you click on the ‘Check-in‘ menu item and remote check-in isn’t possible, you will get the message ‘Check-in isn’t currently active‘.

Check-ins become active and possible when a leader checks into a check-in station on campus at NLC. This is so you know that a leader is available for your children/students when arriving to NLC.

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• Click on the ‘Check-in‘ menu item when it has a little blue dot next to it in the menu text.
• Select the designated check-in station. Click on the ‘Next‘ button.
• Your family members will be shown in the next screen where you can select those that you want to check-in. Select your children and the appropriate group for each of them. Click ‘Next‘.
• A QR code will be shown. This must be scanned on the designated check-in station at NLC to complete the check-in. The check-in is not complete until the QR code has been scanned by the check-in station at NLC. Your phone will display a notification telling you that your check-in isn’t complete until you scan the QR code.
• After the designated check-in station has scanned your QR code, the printer will print a guardian label and a label for each of your children for Awana and child care. No gaurdian label will be printed when checking into Student Ministries.

After you have completed the check-in at the designation check-in station, the menu will show a little green check mark next to the ‘Check-in‘ menu item. This is to remind you that you have children that need to be picked up afterwards.

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NLC will send your phone notifications for weather or other urgent situations involving the closure of the New Life campus and/or if scheduled events have been affected. If you disable notifications, you will no longer receive these important notifications.

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When you install the NLC mobile app, the default behavior is to send important notifications to your phone. To disable NLC mobile app notifications, go to the setup application on your mobile phone (depending on your phone type – Apple or Android), find the NLC app in the app or notification settings, and and turn off notifications for the NLC app.

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You can only receive messages if you are in the NLC database. You cannot send messages with the app. An incoming or pending message will also send a notification to your phone. For more information about how be listed in the NLC database, please email office@nlcwoodbury.org.

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Yes, but only if you are a member and have an account on the NLC database. You must be logged into the app.

• Tap on the ‘Welcome‘ if it is followed by your first name. If it is ‘Guest’, you aren’t logged into the app.
• From there, you can click on ‘Edit Your Profile‘ or ‘Payment Methods‘.
• You can update any of the fields in your profile or in your payment methods, or you can add or remove a Payment Method.
• Click on the ‘Save‘ button when you are finished updating your information.

Individual users are only able to see their own giving history. Family giving is normally grouped under the primary family member’s record.

Email office@nlcwoodbury.org.